REFUND POLICY

Tournament registration fees are due in full at the time of application. Full refunds can be requested and issued, less a $150.00 administration fee, up to December 31st, 2024.

 

Requests for refunds must be made in writing, to the attention of the Tournament Director. Requests can be emailed to cmurphy@e11evenmanagement.com.

 

After January 1st, 2025 no refunds will be issued, for any reason including acts of God. These include but are not limited to:

• Rain/floods

• Fires/smoke from fires

• Earthquakes

• Pandemics

 

We are not responsible for team travel related issues such as postponed or a cancelled flights or travel restrictions that may be imposed. Teams must take appropriate measures to consider coverage, at the time of booking. We very strongly recommend teams flying in before the event in case there are any issues with your flight. 

 

In the event of unforeseen circumstances beyond control, the following will be considered:

• A refund to reflect the remaining portion of the team’s registration 

• A full or partial credit towards a future event 

• A rescheduling of the event in the near future

 

TOURNAMENT ACCEPTANCE/INSURANCE POLICY 

 

As a BC Soccer sanctioned tournament, entry into the Premier Spring Showcase shall be limited to teams, which are properly affiliated with BC Soccer and/or other Provincial/State Associations.

 

Teams participating from outside of BC must provide copies of approved travel documents at least two weeks prior to the tournament. Documents must be signed from the Provincial/State Association of which they are affiliated. If you are unsure what documents you need please reach out to us HERE If you do not have proper documentation your team will not be included in the schedule.

 

Only properly registered players, in good standing, shall be permitted to participate in the tournament. 

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All teams are responsible for all registration, permits and approvals within their club/district and/or any other jurisdiction and governing body. We are not responsible for confirming player eligibility and/or insurability and trust all teams will comply with any/all policies put in place by their governing bodies in regards to player/team eligibility to participate in this or any other sanctioned tournament. 

 

STAY & PLAY POLICY 

 

All teams travelling from out of town, requiring accommodations must stay at one of the Premier Spring Showcase host hotels. Host hotel information can be found HERE. All rooms must be booked through EventConnect on your team dashboard. If you need help with accommodation contact us HERE.

 

Hotels vary by price and amenity so that teams can choose the option that suits them best. Bookings are first come, first served and once a selection is full teams must choose an alternate from the list provided. We expect a significant number of out of town teams and we recommend you book your hotel immediately upon registration.

 

Any team found to have not booked at a host hotel will be removed from the schedule and no refund will be provided.

 

GUEST PLAYER POLICY

 

Teams may use the services of a guest player so long as the following conditions are met:

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• A player is not on the roster of another team participating in a competitive division in the Premier Spring Showcase. A player can only play on one team in the tournament. U9-U13 teams can play on multiple teams, so long as they are not playing down in age and are listed on each teams roster.

• If a team is from BC and the player is not registered with BC Soccer, the team must apply for a Short Term Event Player Permit for the player a minimum of 10 business days before the tournament date (April 4th 2025). To obtain a permit:

  • click HERE to contact us and we will apply for the permit for you. 

  • after the application is submitted the team must contact BC Soccer to pay the $15 per player for the permits.​

• Teams participating in an approved tournament, wishing to use the services of a player registered with another team, shall first obtain written permission from the team & Youth District and/or Adult League with which the player is registered. Players registered with BC Soccer must use the form found HERE.

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If you have any questions contact us HERE.

 

Teams looking for players, or players looking for a team visit the GUEST PLAYER PAGE

 

PHOTOGRAPHY/VIDEO USAGE POLICY

 

By registering for this event, you are consenting to the use of any photographs and/or video recordings, of any team player(s) or staff member(s), taken by E11even Management Inc. for use on our website, social media sites, and/or in any marketing materials. 

 

GENERAL

 

Please keep in mind that the spirit of this event, for all levels, is to have fun and compete against other teams of similar ability. We understand that everyone likes to win; however, in the process, we expect that all teams respect their opponents and the match officials.

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All teams shall be expected to play their first game as early as 8:30AM on April 18th and their final game at 4:30PM on April 20th. Please consider this in your travel plans. Requests will be considered but not guaranteed. Each year more than 100 teams travel to this top tournament and it simply not possible to accommodate everyone. 

 

TEAM CHECK-IN

 

Teams are not required to check in at the park, all required information must be entered in the team dashboard before the event.  

 

Players are not required to check in.  

 

Each team must provide a designated contact person, with an email address and phone number that will be used during the weekend, in the event that we need to communicate with your team.

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As part of the online check in process teams must have pre-submitted:

 

• Travel permit from Provincial or State Association (for non-BC based teams)

• A current roster (uploaded on the registration system prior to team check-in)

• Any permits required by the team. 

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Information should be submitted by following the instructions found  HERE

 

ROSTERS

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ALL TEAMS must upload official roster to team dashboard before the tournament.

 

Teams may use guest players (per our policy)

 

Overage players are not permitted (unless written approval has been received from the tournament director). All players must be currently registered with their Provincial or State Association.

 

ID cards/player passes are not required; however, proof of age of a player may be requested at any time at check in or by the referee or another member of the tournament staff.

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For information on tiering click HERE

 

MATCHES

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Played in accordance with FIFA laws, distinct U9 - U13 rules are available HERE. For more information on game formats/competition formats,  click HERE

 

OFFICIALS

  

If your referee is not at the field 5 minutes before the start of your game, please visit the closest field marshal tent and let us know. 

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We make every effort to assign 3 capable officials to all 11v11 games; however, since covid there has been a serious referee crisis in BC, as the development of enough quality officials has been much slower to recover.  We are working with BC Soccer and clubs to try and support referee development so we can return to the standard that we/you expect; however, there will be cases where this is simply not possible in the short term.  We apologize in advance if your game is short on AR’s and/or you perceive the standard of officiating is not up to your expectations.  We are working hard to improve this and your patience with us and the officials we do assign, is very much appreciated.

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SUBSTITUTIONS

 

Unlimited for all age groups at the referee’s discretion.

 

SCHEDULE & RESULTS

 

Will be posted online only.

 

Referees will submit the official game score.

 

U9 – U13  As per LTPD, no results (scores or standings) will be kept.

U14 - U18  Scores and standings will be kept.

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DISCIPLINE

 

Any player receiving a red card in a match is subject to discipline as follows:

 

• An automatic suspension of his/her next game

• Potential further review/suspension by the discipline committee

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The referee’s decision in matters concerning the Laws of the Game is considered final. The Tournament Officials will not overrule a referee's decision. 

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CONDUCT

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The Premier Spring Showcase & Festival has a zero-tolerance policy for verbal and/or physical abuse of any referee by players, team officials, parents or spectators and will take any infraction seriously (potential suspension for entire event or team expulsion from the tournament)

 

Players, coaches, and spectators are expected to conduct themselves within the Laws of the Game and generally accepted good sportsmanship. Displayers of temper or dissent are cause for ejection from the game and surrounding field area. Repeated violations may result in the suspension/expulsion of the team in question.

 

It is the responsibility of the Club/Team staff to control the conduct of its parents and other spectators. Failure to do so may result in a warning to the coach or person acting on the coach’s behalf.

 

If unacceptable behaviour persists, the referee may terminate the match.

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All participants should be aware that Field Marshals have the authority and right to remove any unruly or uncivil spectators from the game field perimeter and/or the field complex area.

 

Absolutely no alcoholic beverages are permitted in the park.

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PROTESTS

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Only protests regarding non-referee decisions will be permitted.  

 

All protests will only be entertained if received, in writing, within one hour after the completion of the game in question. A $250.00 fee, payable in cash, must accompany all protests. Protests and fees can be delivered to the tournament headquarters. The protest fee will be fully refunded if the protest in question is deemed valid.

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GRIEVANCES

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 The following process has been implemented to address any complaints or issues that arise throughout the event.

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• Grievances must only be reported by a Team Managers by email to the Tournament Officials cmurphy@e11evenmanagement.com 

• Any reports from anyone other than a team official will be deleted upon receipt.

• Provide a clear written account of the incident including – game number, time & location - name/names of persons involved 
   

A Tournament Official will respond to the grievance - 

• All reports will be addressed in order of severity. 

• All reports will be taken seriously; but not all will warrant further investigation. 

• Some reports may not be addressed until after the event if they do not affect the outcome/running of the event. 

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INCLEMENT WEATHER

 

In the event of inclement weather, the tournament director will have the authority to:

 

Relocate or reschedule any game(s); Change the duration of any game(s); Cancel any game(s)

A game is considered complete if less than 25% of the time remains.

No refunds will be provided and E11even Management is not responsible for team’s out of pocket expenses in the event that the tournament is cancelled due to weather. In lieu of a refund, the tournament may provide a credit (full or partial) for a future tournament.

 

FAILURE TO SHOW & FORFEITS

 

A team shall be allowed a five (5) minute grace period after the scheduled kick-off time before the match is awarded to their opponent.

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ADDITIONAL INFORMATION

 

All Showcase teams are scheduled for three (3 games & Festival teams, 4 games); however, at the discretion of the tournament director, the number of games may be reduced due to exceptional circumstances. The tournament is not liable for any expenses and no refunds will be provided.

 

The tournament committee or their official representative will be responsible for any rule interpretation. Their decision will be final.

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The tournament committee, event operations staff, and E11even Management are not liable for any injuries sustained by any participant in the tournament, on or off the field.

 

FIELDS

 

The Premier Spring Showcase & Festival will take place in Burnaby & Surrey at 3 main parks, with a couple of satellite fields where required. 

We expect the parks to be extremely busy throughout the duration of the tournament. Please leave yourself ample time to travel and find parking.

 

All field maps can be found HERE.

 

FIRST AID

 

There will be first aid/athletic therapy tent on site during the tournament.  They are there to deal with basic injuries (cuts, sprains, etc), ankle taping, etc... For any serious emergencies, 911 is of course the best option.   Ankle taping requires the players to bring their own tape or pay a nominal fee.

 

 

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